Through the Covisint ExchangeLink™ Platform, Covisint provides the infrastructure for connecting all information systems and applications across a state or health information exchange (HIE)—serving as the conduit for all clinical and administrative information and applications.
ExchangeLink alleviates the burdens states and exchanges face, all delivered through a Platform-as-a-Service (PaaS) model. With ExchangeLink, states and HIEs realize the following benefits:
- Trust: At the core of ExchangeLink are industry-proven services for identity management and electronic messaging. In an industry where security is broadly recognized as being the most difficult factor to achieve in the exchange of information, Covisint's security framework offers a basis for trust. Covisint was selected by the U.S. Department of Justice to provide identity management services—this selection demonstrates the trust and capabilities ExchangeLink offers.
- Scalability: ExchangeLink Messaging Services are leveraged across multiple industry verticals and process over one billion transactions per year. In addition to a proven track record in healthcare, Covisint's capacity to support high volumes of message transactions across some of the world's largest organizations demonstrate scalability and an ability to meet critical service level agreements.
- Time-to-Market: ExchangeLink provides a flexible and scalable platform that allows healthcare ecosystems to expand beyond implementing a single application. ExchangeLink enables communities that can grow and develop based on the changing needs of your organization, geographic community, or state infrastructure.
- Flexibility: ExchangeLink offers integration with some of the industry's leading third party applications. Covisint's open architecture platform provides the framework to integrate with other applications and systems as required—providing your healthcare ecosystem with all the tools needed for success and sustainability.
At the core of health information exchange, ExchangeLink solutions include services for:
- Security/Privacy: The underlying privacy and consent management processes that satisfy the requirements of a HIE initiative while managing digital identities across a network of participants
- Community Collaboration: An online environment for displaying aggregated information in a centralized patient-centric dashboard, as well as accessing applications across HIE initiatives
- Data Exchange: A comprehensive engine for sharing and managing information across the HIE initiative
- Master Patient Index (MPI): A centralized MPI for participants (providers, payers, etc.) to support broad-based data exchange and quality reporting
- Record Locator Service (RLS): A comprehensive service that manages the location of various episodes of care for quick retrieval and access to a single patient medical record
- AppCloud®: An application marketplace of 3rd party clinical and administrative applications and services integrated to ExchangeLink
